Shipping Policy

At Label By Luna, every order is treated with the same care and precision as our designs. We partner with trusted premium carriers to ensure your garments arrive securely, promptly, and with the elegance expected from a luxury brand.

Domestic Shipping Only

• We exclusively serve clients within the United States.
• No international shipping is currently offered, ensuring our focus remains on providing the finest service to our U.S. clientele.

Processing Time

• All orders are processed within 1–2 business days.
• Each item is carefully inspected and packaged to maintain the integrity of your purchase.

Delivery Time

• Standard delivery within metropolitan areas typically takes 3–5 business days.
• Deliveries to suburban or rural addresses may require additional time.
• Expedited options may be available at checkout for select regions.

Shipping Carriers
We ship exclusively through reputable, premium carriers to guarantee safe handling and timely delivery.

Order Tracking

• Once your order is dispatched, you will receive a tracking number to monitor your shipment in real time.
• Tracking ensures transparency at every stage of the delivery process.

Shipping Costs

• Shipping rates are calculated at checkout based on location and delivery speed.
• Occasionally, we may offer complimentary shipping promotions for select collections or limited-time events.

Undeliverable Packages
If a package is returned due to an incorrect address or repeated failed delivery attempts, the client will be contacted by our Client Services team to arrange re-delivery at the client’s expense.

Our Promise
Your Label By Luna order is more than a purchase—it is an exclusive experience. From packaging to delivery, every detail is designed to reflect the refinement and elegance of our brand.